This course has been designed to students with in-depth knowledge and skills that can be practically applied in a wide variety of occupations across the tourism and hospitality industries. As a full-time student, you will have the opportunities to learn about the latest tourism and hospitality concepts and trends and participate in high profile tourism and hospitality events.

Semester 2
Design & Develop Text Documents
Write Business Documents
Lead & Manage People
Plan & Manage Meetings
Monitor Work Operations
Deal with conflict
Provide & Coordinate Hospitality Service
Roster Staff
Process payroll
Interpret Financial Information
Receive & Store Stock
Control & Order Stock
Implement workplace health safety & security procedures
Create & Use Simple Spreadsheets
Coordinate Marketing Activities
Manage Finances within a Budget

Semester 3
Establish and Maintain an OH&S system
Develop & Implement Operational Plans
Develop & Manage Marketing Strategies
Manage Financial Operations
Prepare and Monitor Budgets
Develop & Update the Legal knowledge required for business compliance
Manage Physical Assets
Establish & Conduct Business Relationships
Develop & Implement a Business Plan
Manage Quality Customer Service
Manage Workplace Diversity
Recruit Select & Induct staff
Monitor Staff Performance
Develop & Use Complex Spreadsheets

Semester 4
Develop and Update Tourism Industry Knowledge
Research Tourism Data
Research, Assess and Develop Tourism Products
Manage Business Risk
Access and interpret product information
Source and provide Australian destination information and advice
Source and provide international destination information and advice
Sell tourism products and services
Develop and implement local or regional tourism plan